1. Introduction
At CostcoTravell, we respect and protect your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or book our travel services.
2. Information We Collect
We may collect:
- Personal Identifiers: name, email, phone number, mailing address, payment details (securely handled)
- Booking Data: itinerary, travel preferences, passport or ID numbers for verification
- Technical & Usage Data: IP address, device/browser information, pages visited, cookies
- Optional Info: dietary, accessibility needs, or other special service requests
3. How We Use Your Information
Your data may be used to:
- Process bookings, confirm reservations, and manage your account
- Communicate booking updates, offers, and customer support
- Personalize your travel experience and recommend relevant offers
- Conduct analytical research to improve our services
- Comply with legal obligations, fraud detection, or security protocols
4. Sharing Your Information
We may share your data with:
- Service providers: hotels, airlines, rental agencies, and payment processors to complete your bookings
- Analytics/marketing partners: under confidentiality agreements
- Legal authorities: if legally required or necessary for protection of rights
We do not sell or rent your personal information to third parties.
5. Data Retention
We retain your personal data for as long as necessary to manage your bookings, comply with legal obligations, or fulfill business needs. You may request deletion or anonymization unless otherwise legally required.
6. User Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Object to or restrict data processing
- Withdraw consent for marketing communications
To exercise these rights, contact us at the details below.
7. Data Security
We employ industry-standard safeguards such as SSL/TLS encryption, access controls, and routine security reviews to protect your personal information.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, track usage, and offer personalized content. You can manage your cookie preferences through your browser or within our website.
9. International Data Transfers
Your information may be transferred to, stored in, or processed in countries outside your jurisdiction (e.g., US servers). We take necessary measures such as standard contractual clauses to ensure adequate protections.
10. Children’s Privacy
Our services are not intended for children under 13 (or 16 where applicable). We do not knowingly collect data from minors. If discovered, we will promptly delete any such data.
11. Policy Updates
We may update this policy as laws or operations evolve. Any changes will appear here with the new effective date. We encourage you to review it periodically.
12. Contact Information
If you have questions about this Privacy Policy or want to exercise your rights, please contact:
Privacy Officer
CostcoTravell
Email: privacy@costcotravell.com
Address: Suite 100, Travel Plaza, Seattle, WA, USA